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Roles & permissions

Four roles, drawn clearly. Everyone knows what they can and cannot do.


Sayli has four roles. They are simple on purpose, so there is never a question about who can do what.

RoleCanCannot
OwnerEverything, including billing and the org itselfStep down as the last Owner
AdminManage the team, Knowledge Base, Skills, and integrationsTouch billing or delete the org
MemberUse every part of the productManage the team or org settings
ViewerRead what they are allowed to seeUpload to the Knowledge Base or write anything

The last Owner

An organization always needs an Owner, so Sayli refuses to remove the last one. If you are the only Owner, you cannot demote or delete yourself until you have made someone else an Owner first. It is a small guardrail that keeps an org from locking itself out.