The call ended an hour ago, but you still want to hear how a customer said the thing they said. Sayli kept the recording. Open it, and the moment plays back exactly as it happened.
Hear it again New
Sayli keeps a recording of your call so you can return to it later. The recording is yours. It is tied to your account, and you can delete it whenever you want.
Every recording belongs to your account. Delete one at any time and it is gone.
Karaoke playback
Playback shows a waveform of the whole call. Above it runs a word-by-word line that highlights each word as the audio reaches it, like karaoke for the meeting. You read along while you listen, so a fast or quiet passage is easy to follow.
Jump to any moment
Click anywhere on the waveform to seek to that exact second. No scrubbing back and forth to find the line you remember.
When Sayli gives you an answer that quotes a line from the call, that quote becomes a playable moment. Click it and the recording jumps straight to the second it was said. You hear the source for yourself, in context, in the speaker's own voice.