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Privacy Policy

What Sayli collects, why, how long we keep it, and the rights you have over it.


Draft

Draft. This document is under legal review and is not yet in effect.

This policy explains what Sayli collects, why, how long we keep it, and the rights you have over it. It is written to be read, not skimmed past.

Who we are

Sayli (entity name pending incorporation) provides a real-time meeting copilot for Mac. For anything in this policy, write to privacy@sayli.ai.

[Counsel: insert the incorporated entity's legal name, registered address, and, if required, the EU/UK representative and DPO details.]

What we collect

Account data
Your name, email address, and sign-in identifiers from Google or Apple, or from a passwordless email link. No passwords are stored, because there are none.
Audio
Recordings of calls you choose to run Sayli on, so you can replay them.
Transcripts
The text of those calls, produced by our speech-to-text processors.
Briefs and notes
Post-call briefs, action items, bookmarks, and anything you add to your Knowledge Base.
Usage telemetry
Product analytics events (which features are used, not what was said), processed by PostHog.
Crash and error reports
Error diagnostics, processed by Sentry. Reports are scrubbed before they leave our systems: transcript text, questions, answers, and tokens are dropped.
Billing data
Subscription and payment records, handled by Lemon Squeezy as merchant of record. We never see your full card number.
Support
Emails you send us, and our replies.
PurposeWhat we useLegal basis (GDPR)
Run the service: transcribe, answer, write briefsAudio, transcripts, briefs, account dataContract (Art. 6(1)(b))
Keep your data retrievable and searchableTranscripts, briefs, Knowledge BaseContract (Art. 6(1)(b))
Improve the productUsage telemetryLegitimate interests (Art. 6(1)(f))
Find and fix failuresCrash and error reportsLegitimate interests (Art. 6(1)(f))
Bill you and keep tax recordsBilling dataContract and legal obligation (Art. 6(1)(b), 6(1)(c))
Prevent fraud and abuseAccount data, hashed device signalsLegitimate interests (Art. 6(1)(f))
Send product email you asked forAccount dataContract, or consent where required (Art. 6(1)(a))

What we never do

We never train models on your data. Our AI processors are bound by terms that prohibit training on customer data. See the subprocessor list. We never sell your data.

Before transcript text is stored or sent to a language model, Sayli redacts sensitive strings at ingest: card numbers, government identifiers, phone numbers, email addresses, and IP addresses.

How long we keep it

DataRetention
Transcripts and meeting contextYour organization's retention policy. The default is to keep them until you delete them. Organizations can set a rolling window, and expired transcripts are pruned automatically.
Audio recordingsKept until you delete the meeting or your account. Deleting a meeting erases its recording.
Briefs, bookmarks, Knowledge BaseUntil you delete them or your account.
Webhook delivery logs30 days.
Tool-call (MCP) logs90 days.
Audit logRetained for accountability. When you delete your account, your identity on audit rows is replaced by a one-way hash of your email.
Billing recordsAs long as tax and accounting law requires.

Your rights

Under the GDPR and similar laws you can access, correct, export, delete, and object.

Delete
Delete your account from inside the app. This erases your meetings, transcripts, recordings, briefs, and search embeddings in one transaction, then the account itself.
Export
Email privacy@sayli.ai and we will send you a copy of your data within 30 days. In-product export is coming.
Access and correct
Most of your data is visible and editable in the app. For the rest, email us.
Object or restrict
Email us and we will respond within 30 days.
Complain
You can lodge a complaint with your local supervisory authority.

Where your data goes

Your content is processed and stored in the United States, on Google Cloud in the us-central1 region, and by the US-based processors on our subprocessor list. Product analytics run on PostHog's EU cloud.

[Counsel: confirm the transfer mechanism (SCCs or DPF status per processor) and reference it here.]

Children

Sayli is not directed at children and is not for use by anyone under 16.

Changes

We will post changes here and, for material changes, tell you by email or in the app before they take effect.

Contact

privacy@sayli.ai